Home > Shipping and FAQ's
Due to the arrival of our newest bead babe, all orders received after 1 June will be shipped approx mid-June.
Thank you for your understanding and patience.
Shipping and Frequently Asked Questions
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SHIPPING COSTSStandard Courier Delivery: $5.502 - 3 days, tracked, signature required Rural Courier Delivery: $9.80 3 - 4 days, tracked, signature required NZ POST - within New Zealand untracked $4 tracked $5 rural $7.70 2 - 4 days, longer for rural, no tracking. International Delivery Charges to be confirmed upon receipt of order. Sent untracked through New Zealand Post. 5 - 12 days. |
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| If you do not want to sign for your parcel, please add an order note to this effect. Please note that we take no responsibility for missing parcels that are left without a signature.
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PAYMENT OPTIONSWe have a secure DPS system for credit card payments. We do not retain any of your credit card information.New Zealand customers may also pay by bank deposit to our Westpac account. Details will be on your confirmation email. Please note that your order will not be sent until your payment has cleared. All prices listed are in New Zealand dollars and include a GST component of 15%. Payments are processed in NZ$ |
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RETURNS POLICYIf the product doesn't suit, simply send it back in the original condition within 7 days of receipt and we will issue you with a shop credit or refund the product price.
Please send all returns via New Zealand Post to: The Bead Hold, PO Box 291, Stratford. |
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YOUR PRIVACY MATTERSWe won't sell anyone any information about you.We won't give anyone any information about you. We don't store your credit card details on file. We will send you a newsletter a couple of times a month, but this is something you can choose to opt out of. |
