About Us

COVID-19 UPDATE 24 MARCH 2020

We are unable to ship any orders, or open the shop, until NZ is out of Level 4 lockdown.

If you choose to go ahead with your order, please be advised that it will be at least 4 weeks until we can send it out.

Keep safe, see you on the other side

- Nia Chesswas, owner

Welcome to The Bead Hold!

We are a New Zealand business based in Taranaki, New Zealand, owned and operated by our own Queen Bead, Nia Chesswas. We first opened in Point Chevalier, Auckland 2005 and relocated to Taranaki in 2013.

Our Stratford premises are open on Wednesday mornings for the public, and we open for groups by appointment. Our online shop has close to six thousand items, and we ship Monday - Thursday. With 4 bead babes at home your emails can be answered at interesting times of the morning, but they always get answered!

Nia handselects our products from around the globe, designs kitsets, maintains the website, creates tutorials and packs the parcels, sending our beads and findings throughout New Zealand and the world and finds time to do the accounts and GST . . . also at interesting hours of the day.

Your support is essential to maintaining our small kiwi family business and much appreciated.

Feel free to contact Nia with any queries or requests.

Team Bead

Frederick (7yrs), Genevieve (3yrs), Edward (5yrs) Johnny (1 year).
You can guess the age of Mr Bead and I!

SHOP ONLINE
We ship Tuesday, Wednesday & Thursday
(2pm courier cut off)

Visit us
TUESDAYS . . . 10am - 1pm
THURSDAYS . . . 1pm - 2.30pm
222 Broadway, Stratford, Taranaki

POST TO US
PO Box 291, Stratford, 4352

beads@thebeadhold.co.nz
021 842 856 (between 9am and 4pm, weekdays)


	WE SHIP MONDAY - THURSDAY Courier Cut Off: 2pm Fastway Couriers standard delivery: $5.50 1 - 3 working days Fastway Couriers RURAL delivery: $9 2 - 4 working days NZ POST standard delivery: $4 2 - 4 working days, longer for rural NZ POST RURAL delivery: $7.7 4 - 6 working days International Delivery Charges to be confirmed upon packing of order. Sent untracked through New Zealand Post. 6 - 12 working days.

	SECURE PAYMENT OPTIONS We have a secure DPS system for credit card payments. We do not retain any of your credit card information. New Zealand customers may also pay by bank deposit to our Westpac account. Details will be on your confirmation email. Please note that your order will not be sent until your payment has cleared. All prices listed are in New Zealand dollars and include a GST component of 15%. Payments are processed in NZ$

	RETURNS If the product doesn't suit, simply send it back in the original condition within 7 days of receipt and we will issue you with a shop credit or refund the product price. Please send all returns via New Zealand Post to: The Bead Hold, PO Box 291, Stratford.

	YOUR PRIVACY MATTERS We won't sell anyone any information about you. We won't give anyone any information about you. We don't store your credit card details on file.