About Us

- Nia Chesswas, owner

Welcome to The Bead Hold!

We are a Kiwi business based in Taranaki, New Zealand, owned and operated by our own Queen Bead, Nia Chesswas. We first opened in Point Chevalier, Auckland in 2004 and relocated to Taranaki in 2013.

Our Stratford premises are open on Tuesday mornings for the public, and we open by appointment on Thursdays. Our online shop has over six thousand items, you can shop 24/7, and we ship on Tuesdays and Thursdays. With 5 bead babes at home your emails can be answered at interesting times of the morning, but they always get answered!

Nia hand selects our products from around the globe, designs kitsets, maintains the website, creates tutorials and packs the parcels, sending our beads and findings throughout New Zealand and the world and finds time to do the accounts and GST . . . also at interesting hours of the day.

Your support is essential to maintaining our locally owned family business and is much appreciated.

Feel free to contact Nia with any queries or requests.

Team Bead

Hannah Aimee

We recently welcomed Hannah and Aimee to the team. These lovely and efficient ladies pack your orders, restock the shelves, make and package mixes and generally help keep things going smoothly with the beads. Hannah and her husband are dairy farmers with 4 children, and Aimee and her husband are sheep and beef farmers with 2 children. As busy mums we can support each other, be flexible around children and farm jobs and enjoy some company working with and around beautiful colourful things.

The Bead Babes

Johnny (3), Fred (9), Genevieve (5), Jimmy (new), Eddie (7)

SHOP ONLINE
We ship Tuesdays & Thursdays
(2pm courier cut off)

Visit us
TUESDAYS . . . 10am - 1pm
THURSDAYS . . . by appointment
222 Broadway, Stratford, Taranaki

POST TO US
PO Box 291, Stratford, 4352

beads@thebeadhold.co.nz
021 842 856 (between 9am and 4pm, weekdays)

	WE SHIP TUESDAYS & THURSDAYS Courier Cut Off: 2pm Courier (non-rural) $6 1 - 3 working days RURAL delivery - courier $9.80 4 - 6 working days RURAL delivery - NZ Post $7.70 4 - 6 working days PO BOX/ParcelPod - tracked NZ Post $5 2 - 4 working days International Delivery $22 (large/bulky/heavy parcels may incur an additional charge). Sent untracked through New Zealand Post. 10 - 21 working days. We mainly ship with Post Haste, also NZ Couriers and Aramax at times. Once your order is packed and processed you will receive an email with courier and tracking details. Please ensure our email address beads@thebeadhold.co.nz is saved in your address book to avoid our tracking email ending up in your spam folder.

	COMPOSTABLE BAG? OR CARDBOARD SATCHEL? Our default packaging is now compostable bags. However, no more feeling guilty for not composting the compostable bag, you can choose a cardboard satchel instead. If you have a preference, please state it in the message section at the checkout. Cardboard satchels can be reused, repurposed, recycled and also composted if you choose. Larger, bulkier items may be wrapped in brown paper. We also use bubblewrap with most orders to ensure their intact arrival.

	SECURE PAYMENT OPTIONS We have a secure DPS system for credit card payments. We do not retain any of your credit card information. New Zealand customers may also pay by bank deposit to our Westpac account. Details will be on your confirmation email. Please note that your order will not be sent until your payment has cleared. All prices listed are in New Zealand dollars and include a GST component of 15%. Payments are processed in NZ$

	RETURNS If the product doesn't suit, simply send it back in the original condition within 7 days of receipt and we will issue you with a shop credit or refund the product price. Please send all returns via New Zealand Post to: The Bead Hold, PO Box 291, Stratford.

	YOUR PRIVACY MATTERS We won't sell anyone any information about you. We won't give anyone any information about you. We don't store your credit card details on file.